Change and Release

Gain control of change management processes and eliminate the leading cause of unplanned IT failures

Manage change across the entire IT infrastructure – from data centers to desktop – according to ITIL best practices and organizational policy.

This product provides:

  • Distinct, yet fully integrated, ITIL based change and release management applications
  • Single, purpose built CMDB allowing for business awareness within the change and release process
  • Powerful, proven workflow engine enabling automation of change and release approvals
  • Seamless integration with other service management solutions (service desk, asset, service level, service request, identity, knowledge)
  • Simplified interfaces and templates for rapid change and release creation and processing
  • Multi-tenant architecture supporting global enterprises
  • Built-in process flow taskbar and interactive process model to enforce process rigor

With BMC Remedy Change & Release Management, you will:

  • Enforce best practice processes 
  • Improve metrics such as incidents caused by change, change backout rates, failed changes
  • Possess change management visibility like never before with collision detection, change impact analysis and simulation and business oriented change dashboards
  • Align change management functions with business drivers
  • Realize closed loop change and configuration with seamless integration to configuration automation solutions
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