This product provides:

  • Thousands of pre-built run books based on ITIL good practices
  • Graphical Development Studio for assembling workflows
  • Integration Mapping Wizard to simplify configuration of application interfaces
  • Operator Control Panel for control and monitoring of workflow execution
  • Scalable grid architecture with load balancing and high-availability

Tackle a simple task today and handle the most complex process and application integration needs over time. The system handles the highest workflow volume of routine tasks and process enforcement to reliably meet the dynamic day-in and day-out demands of the largest enterprises and Service Providers.

  • Deliver consistent task and workflow results
  • Integrate easily with BMC and 3rd-party IT management applications
  • Upgrade or change IT management applications without redesigning workflows
  • Improve quality of service

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